TAC Pro Support
Our mission is to minimize disruption to your business and increase the value of your investment with the appropriate level of customer support from the company behind pfSense software. Pick a support plan that fits your business requirements and let us handle the rest.
For details on each support plan, please click here, or download this PDF for a complete feature list and cost.
Purchasing the unbundled TAC PRO 24x7x365 support subscription from Netgate is fast and easy. Follow these simple steps:
- The Netgate Device ID is located on the pfSense dashboard. Copy and paste it into the Netgate Device ID field above.
- Select the term of 1, 2 or 3 years.
- Click the "+ Add to Cart" button above.
- If additional subscriptions are needed, click the “Keep Shopping” button.
- For volume discounts of 11 or more, or if you have additional questions, email us at firstname.lastname@example.org or call us at +1 512 646 4100.
- Only pfSense 2.3.4 and later are eligible for this level of support.
- Support is sold on a per-install basis. Only installs with a valid support subscription will be covered.