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pfSense+ Software Subscription With TAC Professional Support

  • $39900
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ATTENTION PFSENSE USERS

For new pfSense CE to pfSense Plus Upgrades, please select Upgrade from pfSense CE to pfSense Plus. For all other new pfSense Plus installations and existing pfSense Plus installations, including those on Netgate hardware, please select Renewal/New Install.

If you are a new pfSense user, we strongly recommend reading our guide on how to purchase and get started with pfSense Plus software. It outlines the migration process from pfSense CE to Plus software. You can find the guide 
here. 


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pfSense+ Software Subscription

Software Overview

pfSense Plus® software is Netgate’s commercial fork of the pfSense project. It is the world’s leading open-source driven firewall, router, and VPN solution for network edge and cloud secure networking. Made possible by open-source technology. Made into a robust, reliable, and dependable product by Netgate.

pfSense Plus software provides the performance, flexibility, reliability and business assurance expected from leading secure networking applications:

  • Up to 10 Gbps performance
  • Flexible 3rd-party application options
  • Traditional management mechanisms
  • Proven reliability
  • Complete business assurance support

All at a fraction of the cost of proprietary alternatives, pfSense Plus software is the perfect answer. Popular pfSense Plus use cases include load balancing, traffic shaping, captive portal, UTM device, DNS/DHCP Server, IDS/IPS, failover WAN, and much more. 

Additional information about pfSense Plus software features, performance, technology, and resources can be found on our website here.


Subscription Overview

pfsense software subscription comparison table

  1. Business usage, production usage, MSP/CSP usage, etc requires a commercial pfSense+ license subject to the EULA. Call for volume and OEM inquiries.
  2. Commercial license for one instance on a white box/DIY, or Virtual Machine. Cloud images are licensed directly on AWS or Azure marketplaces. Private AWS/Azure offers and OEM licenses are available - please inquire.
  3. Commercial license for one instance on a white box/DIY, Virtual Machine, or upgraded support for Netgate appliances with pfSense Plus.
  4. TAC Lite Is included with Netgate appliances with pfSense Plus for life of the product. See our Lifecycle page for details on lifetime.
  5. We will offer our best effort assistance to get your pfSense Plus instance connected to the Internet and one client on the same network online.
  6. All prices are in US Dollars, taxes are not included.


Commercial Use

pfSense Plus Annual Software Subscription (Commercial Use)

  • Migration upgrade from pfSense 2.7 to pfSense Plus
  • Commercial use, subject to End User License Agreement (EULA)
  • Access to the Netgate Global Support team in our Technical Assistance Center (TAC)
  • Select your preferred TAC support level: Pro or Enterprise.

All TAC support levels include:

TAC Lite also includes:

 TAC Pro also includes:

 TAC Enterprise also includes:


TAC Professional Support 

Support Overview

Our mission is to minimize disruption to your business and increase the value of your investment with the appropriate level of customer support from the company behind pfSense+ software. Pick a support plan that fits your business requirements and let us handle the rest.
 
Details on available support plans are available here.
 
Purchasing the TAC PROFESSIONAL 24x7x365 support subscription from Netgate is fast and easy. Follow these simple steps:
 
  • If you are upgrading from pfSense CE, select the "Upgrade" option. 
  • If you are renewing your pfSense+ Software Subscription, select the "Renewal" option, and input your Netgate Device ID (NDI) into the input field. The Netgate Device ID is located on the pfSense+ software dashboard. Copy and paste it into the Netgate Device ID field above.
  • Select the term of 1, 2 or 3 years.
  • Click the "+ Add to Cart" button above.
For volume discounts of 11 or more, or if you have additional questions, email us at sales@netgate.com or call us at +1 512 646 4100.
 
Note:
  • Support is sold on a per-install basis. Only installs with a valid support subscription will be covered.
  • TAC subscriptions are available for pfSense Plus ONLY. If you have pfSense CE, you will be required to migrate before requesting assistance. Documentation on how to migrate from pfSense CE to pfSense Plus can be found here.
  • TAC subscriptions are non-refundable.



Customer Reviews

Based on 3 reviews
67%
(2)
33%
(1)
0%
(0)
0%
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C
Christopher Bailey
Satisfaction Level:
Very Unhappy
Very Happy
Exceptional Support!

We added the TAC Pro support subscription for a client that was having issues with the FRR OSPF daemon not starting. After a couple emails the TAC was able to identify a bug and gave us instruction on how to correct the problem. After implementing their instructions the FRR OSPF daemon was able to start and establish a neighbor.

z
zamir amiri

pfSense+ Software Subscription With TAC Professional Support

G
Georgios Eleftheriou
Satisfaction Level:
Very Unhappy
Very Happy
Really fast support

I would put a 5 star but the problem is going to be solved on next update. but i am really happy with the support.