How to Order
By utilizing the Shopify Payments Gateway, we ensure a safe and secure checkout experience. Leveraging advanced security measures, the Shopify Payments Gateway ensures the protection of your personal and payment information through:
Please be sure to provide your exact billing address and telephone number -- the address and phone number your credit card company has on file for you. Incorrect information may cause a delay in processing your order. Unless otherwise indicated, all shipments come from our Customer Resource Operations Center in Austin, Texas. We also accept credit cards via phone and fax.For your convenience, you have the option to place your orders directly through phone or fax. When placing an order via phone or fax, please have the following information ready:
It's important to provide your exact billing address and telephone number during the call—the same address and phone number your credit card company has on file for you. Incorrect information may cause a delay in processing your order. We accept personal checks, company checks, and cash.For those preferring traditional payment methods, Netgate accommodates payments via personal checks, company checks, and cash. To utilize this option:
Please write your order number on the check. Orders paid by personal or company checks will be processed once the funds have been cleared. Typically, this requires 10 banking days from the receipt of your check. However, should the funds clear sooner, we will expedite the processing and shipment of your order accordingly. Netgate accepts Government and Educational Purchase Orders.For Government and Educational Purchase Orders (P.O.s) to be accepted by Netgate, please ensure the following is included on your P.O.:
Netgate's sales terms are final and detailed at Netgate's Legal Purchase Terms, which cannot be superseded by any other terms. Submit Your P.O.:
Required Netgate Information:
At any time if you would prefer to speak with a customer service representative, please email us at sales@netgate.com or call us at +1 512 646 4100 |