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Netgate® 8300 - BMC Firmware Update Version 03.54.23.001101

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Applicable Only to Netgate 8300 Systems Shipped Before 9/18/2024

This is a non-security update of the Netgate 8300’s BMC firmware that provides minor bug fixes and non-critical improvements to system functionality. 

Customers running the previous firmware, version number 03.54.23.000910, are encouraged to update to this new release. 

Please note, customers whose systems were shipped by Netgate before 9/18/2024 should review these instructions. Systems shipped on or after 9/18/2024 have been updated to the current firmware release.

RELEASE NOTES:

Fixed BMC FW Health sensor:
In the previous firmware release, the “BMC health sensor” was not properly connected to the “CPU Thrm Trip” (thermal trip) sensor, causing the health sensor to trigger a false alarm.  Users would see a yellow warning for the health sensor on the BMC GUI dashboard.  

The connection issue with the BMC health sensor has been fixed, and the false warning message eliminated.  

Fixed chassis intrusion detection event capture:
Multiple intrusion events were not captured in previous BMC firmware if the system was not power cycled after rearming the intrusion switch.  Only the first intrusion event was captured, but subsequent events were missed.  

Now, all intrusion events are captured after the first event.  

Removed “FRU” web page:
FRU (Field Replaceable Unit) reporting is a BMC feature not currently available on the Netgate 8300. Users may have encountered a non-functional FRU menu and web GUI page in the previous firmware..

The FRU page and menu have been removed from the current Netgate 8300 BMC web GUI to prevent further confusion. 

Removed non-existent PCIe riser card sensors: 
Removed PCIe riser reporting for two “sensors” that are not present on the Netgate 8300 PCIe riser card but previous firmware was still expecting to see.  Users will no longer see these non-functional line items on the GUI dashboard.

DOWNLOADING AND INSTALLING THE UPDATE:

Please add this item to the Netgate store shopping cart and check out. A download link will appear on the order confirmation page.  An e-mail containing the firmware download link will also be sent to the e-mail address registered with the Netgate store account.

Netgate has a detailed BMC firmware update guide available on our Netgate platform documentation website to help explain the installation process.

SUPPORT INFORMATION:

We encourage you to test configurations and functions that are important or unique to your deployments.  Please report any errors or concerns regarding this firmware release by opening a support ticket with our 24x7 Technical Assistance Center (TAC).

Please include as much information as possible in your reports, such as console error messages, full PHP errors, the system configuration file (sanitized, if necessary), information from the text dump, etc. A full-text dump might contain sensitive information, so be sure to inspect it before posting.


Customer Reviews

Based on 3 reviews
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D
Dean Hassinger
Satisfaction Level:
Very Unhappy
Very Happy
Simple Update to BMC

The update to the BMC was quick and easy to perform. There were no problems encountered.

U
Usaia Tawakevou
Satisfaction Level:
Very Unhappy
Very Happy
Easy without Issue

Support was very good, and I was able to upgrade the firmware

A
Attentive IT
Satisfaction Level:
Very Unhappy
Very Happy
minor issue with brand new product quickly acknowledged and fixed

I appreciate that Netgate took care of this issue quickly, even though it was minor and didn’t affect the unit's performance. This is just good customer service.