TAC Pro Support
Shipping calculated at checkout.
Our mission is to minimize disruption to your business and increase the value of your investment with the appropriate level of customer support from the company behind pfSense+ software. Pick a support plan that fits your business requirements and let us handle the rest.
Details on available support plans are available here.
Purchasing the unbundled TAC PRO 24x7x365 support subscription from Netgate is fast and easy. Follow these simple steps:
- The Netgate Device ID is located on the pfSense+ dashboard. Copy and paste it into the Netgate Device ID field above.
- Select the term of 1, 2 or 3 years.
- Click the "+ Add to Cart" button above.
- For volume discounts of 11 or more, or if you have additional questions, email us at firstname.lastname@example.org or call us at +1 512 646 4100.
- Support is sold on a per-install basis. Only installs with a valid support subscription will be covered.
- TAC subscriptions are available for pfSense Plus ONLY. If you have pfSense CE, you will be required to migrate before requesting assistance. Documentation on how to migrate from pfSense CE to pfSense Plus can be found here.
- TAC subscriptions are non-refundable.